Total 64 job vacancies by Internal Revenue Service

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Taxpayer Advocate Services (TAS) EDCA ITS, CCI

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Receives, screens, and answers routine telephone calls. Provides telephone and receptionist services to visitors.
• Establishes, organizes, and maintains files of correspondence, manuals, and other related information. Maintains the files in accordance with IRS regulatory policies and guidance.
• Maintains the manager's calendar by scheduling, canceling and shifting appointments based on the manager's commitments.
• Arranges conferences and meetings, reserves office space, notifies participants and provides pertinent information and documents to participants. Attends conferences or meetings when required to record and transcribe minutes from written notes. Prepares minutes of conferences or meetings and distributes as per manager's instructions.
• Briefs the manager on important and office related facts, issues, reports, and correspondence arising during the manager's absence.

Starting at $37,696 Per Year (GS 5-7)

WHAT IS THE PRIVACY, GOVERNMENT LIAISON AND DISCLOSUREDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Privacy, Governmental Liaison and Disclosure (PGLD), Government Liaison, Disclosure and Safeguard (GLDS)

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.

Starting at $116,393 Per Year (GS 14)

WHAT IS THE INFORMATION TECHNOLOGY DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
User and Network Services

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Receives, responds to, and ensures complete resolution of any service desk contacts (via telephone, chat, electronic media, service requests, events, incidents, and alerts); documents actions taken, provides needed guidance and/or training to customers to prevent recurrences; and assists inexperienced specialists in resolving complex problems. Being on the telephone to resolve customer issues is the primary support channel for this position.
• Delivers a full range of customer support services to the organization; inclusive of configuration, installation, and maintenance of IT equipment and systems such as desktops, laptops, government furnished devices, virtual devices (workstations, and applications), printers, and faxes as well as any other IT support or relevant work.
• Responsible for performing "Break/Fix" troubleshooting on remote devices and network devices to include simple to complex installation, add, or change requirements of peripherals and device drivers.
• Serves as customer service support specialist with responsibility for resolving complex customer issues. Assists in the problem management process to include identifying resolutions; deploys resolutions to all affected workstations.

Starting at $46,696 Per Year (GS 7-11)

WHAT IS THE HCO-HUMAN CAPITAL OFFICEDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
HCO-OHRO-Labor/Employee Relations and Negotiations

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• As a top senior expert, serves as personal advisor to and/or representative of top-level management in the most sensitive/controversial discussions and negotiations with representatives of the NTEU (National Treasury Employees Union). Receives and acts on labor organization requests for bargaining unit contract negotiations. Conducts Impact and Implementation (I & I) analysis and bargaining as appropriate. Develops strategies to incorporate Service-wide policies in negotiations with impacted NTEU chapters. Reviews existing local program guidance/management issues and develops long/short range plans for negotiations with NTEU chapters and works with management to integrate strategies developed with the local management agenda.
• Serves as the authoritative resource in the field to top-level management for all phases of the employee and labor relations programs. Provides expert employee and labor relations interpretations and decisions to senior HR supervisors and managers to resolve disputes and interpret facts, events, and/or identifying aggravating or mitigating factors relevant to cases. Explains ambiguous rules and procedures and helps support customers by understanding their rights and obligations; maintains and encourages objectivity in situations that may be charged with emotion and involve assumptions; resolves disputed facts, including those which require expert level determinations for which previous studies and established techniques are frequently inadequate. Advises management about appropriate disciplinary or other corrective techniques to respond to a full range of conduct and performance issues. Advises management officials and supervisors on the performance management program, giving specific directions as needed on procedural and complex procedural and regulatory requirements for annual and other appraisals; explains requirements for developing, modifying, and issuing performance plans; preparing performance improvement plans; and initiating performance-based actions.
• Utilizes legal research methods, information gathering techniques, and analytical skills sufficient to locate, interpret, and analyze for applicability and appropriateness, precedent and substantive decisions, and/or legal opinions that various courts and administrative bodies have rendered. Maintains expert knowledge of employee and labor relations practices and policies through extensive review of FLRA (Federal Labor Relations Authority), FSIP (Federal Service Impasses Panel), OPM (Office of Personnel Management), OGC (Office of General Counsel), and MSPB (Merit Systems Protection Board) issuances and decisions, the contract, case law, policies, and precedents. Develops and issues Service-wide program guidance relative to changes in case law, policy, and strategy.
• As a senior expert, serves as the authoritative resource to top-level management for all phases of the employee tax compliance program. Provides expert tax compliance interpretations and decisions to senior HR supervisors and managers to resolve disputes and interpret facts and events relevant to cases. Explains ambiguous tax rules and procedures and helps support customers by understanding their rights and obligations with tax compliance; maintains and encourages objectivity in situations that may be charged with emotion and involve assumptions; resolves disputed facts, including those which require expert level determinations for which established techniques are frequently inadequate.
• Assist manager in maintaining, and monitoring employee tax compliance cases and automated systems. Analyzes data to create reports for the program. Creates and maintains various logs for program control. Keeps management informed of major tax law and tax code changes; analyzes and provides management an informed assessment of the effect the changes have on the tax compliance program.
• Advises Labor and Employee Relations Specialists on the tax compliance program giving specific directions as needed on complex procedural and regulatory requirements. Interprets tax documents and explains requirements for each type of non-compliance issue, substantiates issue and develops case information, issuing correspondence as required.

Starting at $98,496 Per Year (GS 13)

WHAT IS HQ- NATIONAL HEADQUARTERSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Serves as project manager for the planning, development, coordination, and implementation of customer relations and continuity of operations projects that impact multiple organizations and/or IRS locations. In this role, he/she provides support to the Senior Project Manager to administer and safeguard data collection for emergency and incident management impacting up to 80,000 thousand IRS employees. Provides key input to leadership and team members and ensures all project tracking and documentation aspects are completed accurately, thoroughly, and timely.
• Responsible for developing and managing the initial design of new program activities, and may coordinate and consult with Department of Treasury, FEMA, Homeland Security, and private industry sources. Represents the IRS interests and coordinates the impact of the projects with employees and managers in all affected areas within the Service and with individuals and organizations outside of the Service.
• Responsible for updating project control systems used by Business Continuity Operations (BCO) and SCR-CO. As needed, conducts reviews of projects/programs with the scope of this function impacting performance measures, incident and emergency management standards and records management assigned to others within the business units to ensure compliance with all customer requirements.
• Utilizes project management skills in the accomplishment of work assignments. This includes addressing such areas as compliance/integration with organizational goals and objectives; workload and workflow issues; impact to staffing levels; timelines; coordination with IT (Information Technology), and identification and coordination with all other program specialties involved in the implementation, execution, and tracking phases. Identifies all problems encountered pertaining to resource, funding, and/or project requirement issues.
• Responsible for the planning, development, coordination, implementation, and assessment of assigned BCO and SCR-CO projects/programs. Proactively consults with Senior Project Manager, business unit managers and leadership to identify/define customer needs and requirements relative to employee compliance with safety, security, incident and emergency management protocol.

Starting at $98,496 Per Year (GS 13)

WHAT IS THE APPEALSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
(1) Vacancy in Examination Policy & Analytics
(1) Vacancy in Collection Policy & Analytics

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Serves as the program specialist to perform assignments that are agency-wide in scope and have significant impact on issues facing Appeals.
• Serves as the division's representative to address divisional and Service-wide issues ad ensures that the Chief's policies ad views are fully expressed and advocated.
• Comprehensively plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, teams, or interfacing administrative systems.
• Provides necessary technical advice and staff assistance to headquarters executives, headquarters analyst, field managers, and employees in the assigned program area. develops and prepares recommendations for operating guidelines , instructions, and other material pertaining to assigned program area.

Starting at $98,496 Per Year (GS 13)

WHAT IS THE LB&I - Large Business and International DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business & International, Director, Withholding, Exchange & International Individual Compliance (WEIIC), DFO FPP & AEOI

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Performs analytical, technical, and advisory duties related to project and administrative program management activities for the business improvement initiatives and assists team leaders in performing trend analysis on business projects affecting selected programs.
• Participates in developing and implementing administrative management policies, makes recommendations for course of action pertaining to administrative issues, define overall goals and objectives of programs and projects.
• Monitors office reporting requirements and prepares input for confidential status reports or response materials. Sensitive, extremely difficult, or complex responses are elevated to higher-level attention for review or signature.
• Provides administrative support to supervisor, team leader, analysts, project leaders, and project support personnel in the areas of coordinating the Business Planning Report and Operational Reviews, assist in maintaining the web site, developing internal office operating procedures, and in establishing draft procedures for input into a project status database.
• Provides management with assistance on operational, business process, and project reviews, for a segment or phase of a broader project or study; and independently completes projects and studies within a limited scope.
• Performs other duties as assigned.

Starting at $46,496 Per Year (GS 7-9)

WHAT IS THE APPEALS DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Appeals: Examination Appeals, Collection Appeals, Specialized Exam Program and Referrals, Shared Team Administrative Redact Support, and Case and Operations Support.

Assignments will be made at the IR-10 through IR-04 levels. Managerial assignments covered by this program are in the following series:
0303 Miscellaneous Clerk and Assistant
0340 Program Management
0343 Management and Program Analysis
0512 Internal Revenue Agent
0592 Tax Examining
0930 Hearings and Appeals

The Appeals FLRP experience includes a Human Capital Office (HCO) training curriculum which occurs over a 6-month period. This includes virtual learning, e-learning, and two one-week classroom training sessions, a 1-week Shadow assignment and a minimum of a 60-day developmental Acting assignment(s). This is a 2-year program, acting assignments should begin within the 6-month interim period and completed within two years of the selection date into the FLRP program.

WHAT IS THE FRONT LINE READINESS PROGRAM?
The Front Line Readiness Program offers well qualified individuals the opportunity to receive structured professional leadership development and experience. During the twelve (12) month training and development program, all candidates will participate in a pre-classroom orientation, complete online courses, complete Career Learning Plans, and attend leadership-training classes (on-line virtual and/or face-to-face budget permitting) and participate in a variety of developmental assignments. In addition, candidates will be assigned a mentor and receive one two week shadow assignment and a 60-day minimum developmental acting assignment. This acting assignment may result in a temporary promotion. No further competition will be needed for any temporary promotions to a Front Line Manager position if more than 120 days for those selected under this announcement. While on an acting assignment, you may advise/counsel employees, complete performance appraisals, control workload flow, set goals timelines and completion schedules.

While on acting assignments as a Front Line Manager you may:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $51,713 Per Year (IR 4-10)

WHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
HCO Office of Executive Services

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Serves as a member of the Classification Team in the Office of Executive Service (OES) and provides expert advice and authoritative position management and classification information to OES management and program directors throughout the Service on a variety of highly complex, controversial, and sensitive SES classification and position management problems and issues. Plans and carries out the position classification and position management program for the assigned areas often involving Servicewide issues and practices. Provides position classification and position management advice and assistance to management in assigned areas.
• Plans and manages or conducts special studies or projects that may sometimes be Servicewide in scope and which may involve issues such as, span of control, average grade, assignment of work, organizational structure, etc.
• Develops innovative or unique methods and approaches as indicated by the nature of the normally mission oriented issue encountered.
• Correctly determines Fair Labor Standards Act (FLSA) exemptions, risk/sensitivity determinations, and ensures proper coding on position description cover sheets.
• When needed, assists in preparing responses and depositions for OPM classification appeals or third-party complaints. Conducts research and advises management and counsel.

Starting at $98,496 Per Year (GS 13)

WHAT IS THE LBI-LARGE BUSINESS AND INTERNATIONAL DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: LBI-LARGE BUSINESS AND INTERNATIONAL
LBI-DIRECTOR PASS THRU ENTITIES

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Serves as the liaison between the manager and his key subordinate staff members and other key officials.
• Assures understanding and clarification of manager's views on all problems and issues.
• Serves as liaison with National Office officials in matters relating to highly sensitive congressional inquires, reorganizations, receiving and transmitting information, etc.
• Acts as office manager for the office and ensures that the practices and procedures used by secretaries in
  subordinate offices are consistent with those of the office.
• On own initiative, recommends changes in administrative policies.
• Devises and installs office procedures and practices to be used by secretaries in
  subordinate offices.

Starting at $57,118 Per Year (GS 9)

WHAT IS THE CHIEF FINANCIAL OFFICER DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
The Chief Financial Officer, Deputy CFO, Senior ACFO Financial Management, Policy & Data Analytics, Policy & Analytical Support.

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Independently conducts, leads, or participates in studies of very complex or novel issues and problems requiring considerable ingenuity to determine the approach, identify the relevant factors for analysis, and recommend solutions for difficult problems.
• Selects and applies mathematics, economics, econometrics, and/or statistics appropriate to solving research problems, such as the development of computerized mathematical resource allocation models (e.g., simulation), regression models, econometric projections, or workload forecasting models that support succession planning and/or realignment/reduction of resources.
• Conducts operations research using innovative analytical approaches and application of techniques in a creative manner to solve complex, difficult problems by formulating study methodologies and recommending improvements to enhance performance or increase efficiency and effectiveness.
• Develops and applies research techniques for problem solving using data obtained from a variety of sources. Assembles technical information regarding specific segments of the economy, providing evaluations and forecasts of economic theories in mathematical terms so that they can be tested statistically to predict the probable impact throughout the business division workforce relative to program activities and program policies.

Starting at $57,118 Per Year (GS 9-13)

WHAT IS THE LBI-LARGE BUSINESS AND INTERNATIONAL DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: LBI-LARGE BUSINESS AND INTERNATIONAL
LBI-DIRECTOR PASS THRU ENTITIES- Any Team in Pass Thru Entities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Serves as the liaison between the manager and his key subordinate staff members and other key officials.
• Assures understanding and clarification of manager's views on all problems and issues.
• Serves as liaison with National Office officials in matters relating to highly sensitive congressional inquires, reorganizations, receiving and transmitting information, etc.
• Acts as office manager for the office and ensures that the practices and procedures used by secretaries in
  subordinate offices are consistent with those of the office.
• On own initiative, recommends changes in administrative policies.
• Devises and installs office procedures and practices to be used by secretaries in
  subordinate offices.

Starting at $57,118 Per Year (GS 9)

WHAT IS THE COMMUNICATIONS AND LIAISON (CL)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
CL Office of Communications, Planning and Content Development Branch

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Senior Manager you will:

• Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
• Approve multi year and longer range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
• Oversee the revision of long range plans, goals and objectives for the work directed.
• Manage the development of policy changes in response to changes in levels of appropriations or other legislated changes.
• Manage organizational changes throughout the organization directed or major change to the structure and content of the program or program segments directed.
• Exercise discretionary authority to approve the allocation and distribution of funds in the organizations budget.

Starting at $116,393 Per Year (IR 1)

Starting at $30,015 Per Year (GS 3-11)

• Please select only the grade(s), location(s), and occupation(s) that you have a genuine interest in and would accept if offered.
• Your application will be placed into a pool of eligible individuals with disabilities for evaluation and referral to selecting officials for non-competitive hiring.
• You may be contacted by interested selecting officials and asked to interview.
• We will not be able to provide status updates other than the receipt of your application via an acknowledgement email from USAStaffingOffice@opm.gov.
• You may update your application at any time until the closing date.

This announcement may be used to fill one or more vacancies at any time without notification, in any series or grade. Typical job opportunities within IRS can include, but are not limited to, the following occupations:

• 0018 Safety Officer
• 0085 Security Guard
• 0086 Security Assistant
• 0089 Emergency Management Specialist
• 0101 Social Scientist
• 0110 Economist
• 0201 HR Specialist
• 0203 HR Assistant
• 0260 Equal Employment Specialist
• 0301 Misc. Titles-Analyst/Assistants/Advisors/etc.
• 0303 Misc. Titles-Assistants/AIMS Coordinator/Taxpayer Education Tech/Clerks
• 0305 Mail and File Clerks
• 0318 Secretary
• 0326 Office Automation Clerk
• 0332 Computer Operator
• 0335 Computer Assistant
• 0341 Administrative Officer
• 0342 Project Manager
• 0343 Management and Program Analyst
• 0344 Management and Program Assistant
• 0350 Peripheral Equipment Officer
• 0356 Data Transcriber
• 0460 Forester
• 0501 Misc. Titles-Tax Advocate/Advisors/Analyst/Consultant/Auditor/Financial Management Specialist
• 0503 Misc. Titles-Financial Tech/Examination Tech/Clerk
• 0510 Accountant
• 0512 Internal Revenue Agent
• 0525 Accounting Tech
• 0526 Tax Specialist
• 0530 Cash Clerk
• 0544 Civilian Pay Tech
• 0560 Budget Analyst
• 0561 Budget Tech
• 0592 Tax Examining Tech
• 0801 General Engineer
• 0808 Architect
• 0830 Mechanical Engineer
• 0850 Electrical Engineer
• 0856 Electronics Tech
• 0880 Mining Engineer
• 0881 Petroleum Engineer
• 0896 Industrial Engineer
• 0901 Legal Administrative Specialist
• 0930 Appeals Officer
• 0950 Paralegal Specialist
• 0962 Contact Representative
• 0986 Legal Assistant
• 0987 Tax Law Specialist
• 1001 Braille Specialist
• 1008 Interior Designer
• 1035 Public Affairs Specialist
• 1040 Translator
• 1082 Writer-Editor
• 1084 Visual Information Specialist
• 1101 Bankruptcy Specialist
• 1102 Contract Specialist
• 1105 Purchasing Agent
• 1106 Procurement Tech
• 1160 Financial Analyst
• 1169 Revenue Officer
• 1171 Appraiser
• 1176 Building Management Specialist
• 1350 Geologist
• 1410 Librarian
• 1411 Library Tech
• 1412 Tech Information Specialist Tax Law
• 1510 Actuary
• 1515 Operations Research Analyst
• 1529 Mathematical Statistician
• 1530 Statistician
• 1531 Statistical Assistant
• 1550 Computer Scientist
• 1601 Publishing Program Specialist
• 1603 Printing Services Assistant
• 1640 Facility Operations Specialist
• 1654 Printing Services Specialist
• 1702 Education Services Specialist
• 1801 Investigative Analyst
• 1802 Tax Fraud Investigative Assistant
• 1805 Investigative Analyst
• 1910 Quality Assurance Specialist
• 2001 Distribution Analyst
• 2003 Supply Management Specialist
• 2005 Supply Tech/Clerk
• 2010 Inventory Management Specialist
• 2130 Traffic Management Specialist
• 2210 Information Technology Specialist
• 3502 Laborer
• 3566 Custodial Work Inspector
• 6907 Material Handler

Starting at $30,015 Per Year (GS 3-15)