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About the Role
Base Location: Belfast
Salary: £28,000 - £35,800 + car / allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
Our Home Energy Sales team are looking for an in-house Trainer who will:
- manage the creation and delivery of informative and rich content to all Sales channels in the Home Energy Sales team, supporting delivery of business priorities and enhancing employee development
- provide the best possible learning experience for our Sales teams via virtual and traditional classroom Training environments, enabling the achievement of business objectives through the application of learning
- design and create new Training processes for the Home Energy Sales teams to improve effectiveness and efficiency
- create and distribute weekly/monthly training KPI reports, analyse KPI trends and take initiative to change training content and approach, to drive for optimum training outcomes
- provide regular audit support for the team to ensure that training and other key processes & procedures deliver strong outcomes that meet SSE Airtricity brand and compliance standards
Face to face training will be required across our main sites in Dublin, Belfast and in key sales hubs operated by our 3rd party sales partners in the Republic of Ireland and Northern Ireland, so travel is required.
What do I need?
To be considered for this role, we would love you to have:
- a strong understanding of the energy industry and services, with a particular focus on Retail Sales which will enable you to develop and deliver high quality bespoke training that meets business demand
- previous experience of facilitating effective and engaging training sessions, as well as a passion for learning and a sound knowledge of different training styles and methodologies
- experience in Face to Face, Inbound and Outbound telephony Sales, with a proven track record of delivering high quality and compliant sales in a B2C or B2B environment
- excellent communication and organisation skills, with the ability to engage and motivate others
- a working knowledge of our compliance and regulatory requirements and experience of Microsoft Office (especially Word, Excel and PowerPoint)
- a current driving licence and access to a vehicle, due to the locations of some of our sites
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". Were investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ??Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
Whats in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on 01738 340826.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
Official account of Jobstore.
About the Role
Base Location: Belfast
Salary: £28,000 - £34,700 (NI) + car / allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
Our Home Energy Sales team are looking for an in-house Trainer who will:
- manage the creation and delivery of informative and rich content to all Sales channels in the Home Energy Sales team, supporting delivery of business priorities and enhancing employee development
- provide the best possible learning experience for our Sales teams via virtual and traditional classroom Training environments, enabling the achievement of business objectives through the application of learning
- design and create new Training processes for the Home Energy Sales teams to improve effectiveness and efficiency
- create and distribute weekly/monthly training KPI reports, analyse KPI trends and take initiative to change training content and approach, to drive for optimum training outcomes
- provide regular audit support for the team to ensure that training and other key processes & procedures deliver strong outcomes that meet SSE Airtricity brand and compliance standards
Face to face training will be required across our main sites in Dublin, Belfast and in key sales hubs operated by our 3rd party sales partners in the Republic of Ireland and Northern Ireland, so travel is required.
What do I need?
To be considered for this role, we would love you to have:
- a strong understanding of the energy industry and services, with a particular focus on Retail Sales which will enable you to develop and deliver high quality bespoke training that meets business demand
- previous experience of facilitating effective and engaging training sessions, as well as a passion for learning and a sound knowledge of different training styles and methodologies
- experience in Face to Face, Inbound and Outbound telephony Sales, with a proven track record of delivering high quality and compliant sales in a B2C or B2B environment
- excellent communication and organisation skills, with the ability to engage and motivate others
- a working knowledge of our compliance and regulatory requirements and experience of Microsoft Office (especially Word, Excel and PowerPoint)
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". Were investing £24bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division - providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ??Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and were a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
Whats in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE to find out more.
Next Steps
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on 01738 340826.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
Official account of Jobstore.
