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Customer Service Advisor - Full Time Fixed Term until January 2025
Salary Starting from £23,200 + 27 Days Holiday + Generous Benefits
Closing Date: 14th May 2024
About our team:
Think this is just Customer Services? Think again!
Our UK Customer Services function services the needs of over 1m customers a year, providing frontline support for consumers of our Retail Finance and Aftersales products. We're proud to represent many of the leading automotive brands in the world. It's our job to make sure that every interaction is as simple and enjoyable as possible. To bring this to life, our Customer Promise is -
We listen. We're open and honest. We focus on you. We take ownership and act.
So we're looking for people that can support this promise - if this sounds like you, read on!
What you'll be working on:
We provide high-quality Customer Services throughout the lifetime of customers finance agreements. We have a key role to play in supporting and influencing long term customer loyalty, so it's vitally important that the support we give our customers is of the highest standard. You'll be dealing with enquiries and requests of varying complexity, and using a range of different systems and processes to help deliver important aspects of our customer journey.
Your day to day:
Desired Skills and Experience:
What's in it for you?
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
As part of our hybrid working arrangements we are giving our colleagues the opportunity to work a minimum of one day in the Milton Keynes office however flexibility is expected and you can work in the office more if you'd prefer. The hybrid working policy can be applied differently at departmental level as the role requires. We would also expect new colleagues joining us to work from the office for the entirety of their training period until competent in role.
Official account of Jobstore.
Insurance Development Manager
Full Time - 35 hours per week (Hybrid)
Milton Keynes
starting salary from £43,620 - depending on skills and experience
Benefits: Company Car, Bonus, 27 Days Holiday Plus Bank Holidays, Pension Scheme, Healthcare and much more!
Closing Date: 7th May 2024
The role of Insurance Development Manager - Motor Insurance is responsible for delivering new insurance propositions and products via third party Insurance providers. Reporting into the Head of Product, this role will support Product Manager's with detailed analysis, research and commercial evaluations and lead on Go-to-Market plans for new features, propositions and technical integrations.
About the role
About you
What's in it for you?
We are passionate about employee development by offering ongoing support and training to help people meet their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve your full potential and enjoy a successful career with us.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Official account of Jobstore.
Maintenance Controller
Full Time Fixed Term Contract until June 2025
Salary from £26,447, company car scheme, 27 days holiday plus bank holidays and so much more
Closing Date: 7th May 2024
About the role
Are you a City and Guilds Motor Vehicle Technical qualified individual? Looking to swap the workshop for an office based role? - read on, this could be for you.....
This role reports to the Maintenance Services Team Manager and forms part of the Maintenance department within Fleet here at Volkswagen Financial Services. The Maintenance Services Controllers primary purpose is to support the team in effectively managing our fleet of passenger and light commercial vehicles throughout their life by providing cost effective solutions to repairs whilst maintaining exceptional levels of customer service.
Responsibilities
Skills and Experience
What's in it for you?
An excellent remuneration, Company Car, discretionary bonus and 27 days holiday in addition to statutory bank holidays plus much more!
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
As part of our hybrid working arrangements we are giving our colleagues the opportunity to work a minimum of one day in the Milton Keynes office however flexibility is expected and you can work in the office more if you'd prefer.
Official account of Jobstore.
Product Manager
Full Time - 35 hours per week, Milton Keynes (Hybrid)
Starting salary from £54,100 - depending on skills and experience
Benefits: Company Car, Bonus, 27 Days Holiday Plus Bank Holidays, Pension Scheme, Healthcare, 2 Loan Cars for family and much more!
Closing Date: 7th May 2024
At VWFS UK our Fleet division is changing, we are on an exciting transformational journey with large growth plans to enable our business to be the market leader and clear choice for corporate customers to partner with for all their funding and fleet needs.
We are looking for a passionate Fleet Product Manager to manage the end to end product life cycle for Electric Vehicles. You will use your customer and market insight knowledge to develop and launch new propositions whilst continually developing the current portfolio to meet our customer requirements.
Reporting in to the Head of Fleet Development, you will interface with many key stakeholders across the business to provide regular product updates.
This is an exciting opportunity for a confident, customer centric individual looking to develop their career in an evolving industry.
What you will be responsible for…
The ideal candidate will have demonstrable experience of:
What's in it for you?
We are passionate about employee development by offering ongoing support and training to help people meet their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve your full potential and enjoy a successful career with us.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Official account of Jobstore.
Location: Milton Keynes with hybrid working (1/2 days in the office)
CLOSING DATE: 5th April 2024
Full-time Permanent
SALARY: £51,330 - £69,444 depending on experience plus fantastic benefits
As part of a team of HR Business Partners (HRBPs) you will have responsibility for managing generalist HR guidance and support to dedicated client groups, contributing to the delivery of the Company's business and people strategies. You will act as a key partner to the functional leadership and management teams, champion a culture of high performance and assist with the design and delivery of commercially focused people solutions.
You will deliver this across a variety of activity-streams including: Employee Relations, Resource, Talent & Succession and organisational change, as well as supporting our Together for Integrity (T4I) programme, Employee Surveys and Performance and Reward cycles.
An important part of this role will see you having oversight of the HR Advisors and working closely with our Employee Relations (ER) & HR Compliance Manager to coach and guide our people managers to effectively manage all employee relations matters and formal casework, ensuring consistency and fairness of approach across the organisation. Your advice will deliver a positive outcome for the business, whilst observing employment legislation, upholding our Company values and, identifying and minimising risk.
This is a broad, varied and challenging opportunity and you will need business partnering and ER experience to be successful in this role. Interested? Below is more of what you can bring to the role
Full job description available upon request
This is how you can add value:
What's in it for you?
A salary ranging from £51,330 - £69,444 depending on experience and working 35 hours per week. On top of that you'll also receive an excellent benefits package including tax efficient company car from day one, 2 additional vehicles for family members after 6 months, annual discretionary bonus and salary review, 27 days holiday with the option to purchase more, access to various health and wellbeing services, private medical insurance after 6 months as well as career progression, professional development and access to LinkedIn Learning.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity, Equity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
Official account of Jobstore.
Customer Outcomes Testing Analyst
Milton Keynes
Closing Date 29th March 2024
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
Salary and Benefits - starting from £37,180, company car scheme, private medical insurance, 27 days holiday plus bank holidays, health and lifestyle discounts and so much more
Full Time Permanent Role
We are looking for enthusiastic and motivated Customer Outcomes Testing Analysts to join out Operational Excellence Team. Successful candidates will report to the Customer Outcomes Testing Manager, they will undertake monitoring activities to provide regulatory assurance and oversight across all key VWFS UK business areas dealing with retail customers.
Customer Outcomes Testing Analysts are key, fundamental colleagues in VWFS' First Line of Defence activities, with the role holders undertake robust outcomes testing reviews of a customer's journey to determine whether, based on their individual circumstances, they have received a good outcome from VWFS as their financial services provider.
This is what you could be doing:
Full job description available upon request
This is what you will bring to the role:
You have the following skills and experience:
What's in it for you?
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
Official account of Jobstore.
Customer Outcomes Testing Manager
Location: Milton Keynes (Hybrid)
Salary from £53,330k depending on skills and experience + Company Car
Benefits: Company bonus, pension, private medical, discounted loan car scheme for friends & family, life insurance, 27 days holiday plus much more!
Closing date: 29th March 2024
As VWFS we are seeking a customer centric Customer Outcomes Testing Manager to lead a team of specialists to ensure regulatory compliance and oversight across all key business areas dealing with retail customers. Your primary focus will be to provide evidence that demonstrates consistent delivery of good customer outcomes, thereby satisfying both customer needs and regulatory requirements.
This isn't just a job; it's a chance to make an impact, grow professionally, and enjoy a host of fantastic benefits as part of a dynamic team.
Life at VWFS: We're passionate about putting people at the heart of everything we do. We're informal, collaborative and diverse. We operate a culture of flexibility, to empower our colleagues to work in a way that works for them. We want everyone to reach their full potential and have a suite of resources to help you develop your career.
You're Responsibilities:
Who we're looking for:
We're looking for professional, driven and customer centric people that want to make a name for themselves.
Our ideal candidate would be able to demonstrate the majority of the following experience/attributes:
Join us at VWFS UK and play a pivotal role in ensuring our customers receive exceptional outcomes while maintaining regulatory compliance.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Official account of Jobstore.
Customer Resolutions Executive - Fixed Term Contracts
Full Time FTC Contracts available
Milton Keynes (Hybrid)
Salary From £24,500, 27 days holiday plus bank holidays, Company Car, onsite parking and wellbeing centre, lifestyle discounts and so much more!
Closing Date: 21st March 2024
About our team
Our Customer Resolutions team are here to make sure we offer all our customers the best possible service, even when things go wrong. If a customer has a complaint or problem, we aim to resolve the issue in a timely manner. We do this by listening, being sympathetic and treating everyone in a fair and just way.
What you'll be working on
We are currently recruiting across our Customer Service department for a Customer Resolutions Executive. As a Customer Resolutions Executive you will find a great blend of becoming an expert in both customer service and dispute resolution. Your time will be divided between dealing directly with customers, and, investigating their queries. Your job is to reach a fair outcome, balancing customer needs and business considerations.
Benefits include
Company Car via our ECO Scheme, and access to our Company discounted loan car scheme with which entitles you to up to two cars for direct family members (dependant on contract and eligibility). Annual discretionary bonus, 27 days holiday, generous pension scheme, private healthcare, free on-site parking, local discounts and much more!
About the role
You will play a pivotal role with both our retailers and customers. You will undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules while delivering quality outcomes for our customers.
Responsibilities will include:
About you
How we support you
The training at VWFS is amazing, there are lots of opportunities to learn and grow, and excellent work is well-recognised. For many of our people, the big attraction is the opportunity to work with leading automotive brands in a fantastic environment; we have a call centre like no other, an inspiring workspace complemented by a supportive, friendly team culture.
What's in it for you?
We are passionate about employee development by offering ongoing support and training to help people meet their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve your full potential and enjoy a successful career with us.
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
As part of our hybrid working arrangements we are giving our colleagues the opportunity to work a minimum of one day in the Milton Keynes office however flexibility is expected and you can work in the office more if you'd prefer.
Official account of Jobstore.
Collections and Recoveries Advisor
Full time Fixed Term Contracts- ends 31/08/2024
Milton Keynes (Hybrid)
Salary from £24,500 + Many more benefits!
Closing Date: 20th March 2024
About the role:
As a Collections Advisor working in our call centre here at VWFS, you will provide the highest quality assistance and support when the Customer is experiencing financial difficulty. You will be the voice of the business during a sensitive time for the customer, balancing empathy with commercial business needs.
Skills and Experience Required:
How we support you:
What's in it for you?
About Volkswagen Financial Services
Volkswagen Financial Services (VWFS) provides finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. The Group includes some of the world's most iconic automotive brands; Audi, SEAT, Skoda, Volkswagen, Bentley, Lamborghini, Porsche, Bugatti, Ducati, MAN and Scania.
We have now adopted a hybrid working policy, you will be required to work from our offices in Milton Keynes for some of your working week.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything you need to support you being your 100% self during our recruitment process let us know and we will support you as best we can
Official account of Jobstore.
Strategic Sales Manager - New Business
Location: Field Based
Salary from £51,330k depending on skills and experience + OTE Sales Bonus + Company Car + Fuel Card
Benefits: Company bonus, pension, private medical, discounted loan car scheme for friends & family, life insurance, 27 days holiday plus much more!
Closing date: 20th March 2024
Are you ready to drive success and transform the corporate sales landscape?
We are seeking an experienced Strategic Sales Manager to join our New Business team and take charge of expanding our customer base in the 300+ fleet segment and large salary sacrifice schemes (5,000+ eligible employees).
This isn't just a job; it's a chance to make an impact, grow professionally, and enjoy a host of fantastic benefits as part of a dynamic team.
Life at VWFS: We're passionate about putting people at the heart of everything we do. We're informal, collaborative and diverse. We operate a culture of flexibility, to empower our colleagues to work in a way that works for them. We want everyone to reach their full potential and have a suite of resources to help you develop your career.
The role and responsibilities:
As our Strategic Sales Manager, you will play a pivotal role in acquiring new corporate customers and negotiating impactful deals within the large corporate fleet segment (car and van fleets running 300+ vehicles + salary sacrifice schemes for companies with more than 5,000 employees).
Your focus will be on cultivating lasting relationships and enhancing customer value through the sale of VWFS | Fleet's industry-leading product portfolio.
Your Impactful Contributions:
Who We're Looking For:
We're looking for professional, driven and high potential salespeople that want to make a name for themselves.
Our commitment to you is that we will coach, develop and mentor you to enable your success in this role, which we believe will truly accelerate your career trajectory and earnings
Our ideal candidate would be able to demonstrate the majority of the following experience/attributes:
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Official account of Jobstore.
This is a key role in Volkswagen Bank (VWB) and as Credit Manager, you will be responsible for the effective Credit Management and Assessment of all aspects of lending for Volkswagen Bank Branch. Your role is to manage the approval (voting process) of the Corporate Dealer portfolio alongside the General Manager - Credit Assessment (Back Office), plus the management of those accounts that are in Problem Loan Management (PLM) and Intensified Loan Management (ILM) as defined by the OMEB handbook. You will have a strong focus on risk mitigation and will do this by managing the credit risk, reputational risk and strategic alignment to Volkswagen Group and Volkswagen Bank GmbH
You will lead negotiations with external agencies for non-performing loans (PLM & ILM) to ensure that VWB's losses are minimised
What's in it for you?
Salary ranging from £43k subject to experience and working 35 hours per week. On top of that you'll also receive an excellent benefits package including tax efficient company car from day one, 2 additional vehicles for family members after 6 months, annual discretionary bonus and salary review, 27 days holiday with the option to purchase more, access to various health & wellbeing services, private medical insurance after 6 months as well as career progression, professional development and access to LinkedIn Learning.
We also have a hybrid working model whereby colleagues can work a minimum of one day in the Milton Keynes office. Flexibility is expected and you can work in the office more if you'd prefer.
Here's a bit more on what your day might look like:
You will have the day to day management of the portfolio of PLM, ILM and Back Office voting including:
This is what you'll bring to the role:
About Volkswagen Bank
Volkswagen Bank customers are the Volkswagen Group Dealer network. We provide financial support to over 650 Dealers around the UK who are entrusted to sell the vehicles manufactured by our parent company. Our group is one of the UK's leading providers of automotive finance and working with some of the world's most iconic motoring brands, including Volkswagen, Audi and Porsche. Our people are the heart of our success and we go further to attract, motivate and retain the very best talent.
Volkswagen Financial Services and Volkswagen Bank are committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Advert closes Friday 19th January
Official account of Jobstore.
Customer Operations Planning Analyst
Salary starting from £32,110 depending on skills and experience
Benefits: Pension, Healthcare, Bonus potential, 27 days holiday + bank holidays, Car scheme for friends & family, Well-being centre onsite, a great company culture and training & development opportunities.
Location - Milton Keynes with hybrid working
Closing Date - 18th January 2024
The role
At VWFS UK we are on an exciting journey and we are looking for a Planning Analyst to join our Operations Planning team. Our business is evolving and the Planning Analyst is at the heart of it by ensuring the resource forecast schedule accurately meets the expected demand. This role is responsible for communicating updates to key stakeholders across the business on the delivery of accurate service levels and backlog prediction plans.
What you will be responsible for…
Who are we looking for?
What's in it for you?
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Official account of Jobstore.
Customer Operations Planning Analyst
Salary starting from £32,110 depending on skills and experience
Benefits: Pension, Healthcare, Bonus potential, 27 days holiday + bank holidays, Car scheme for friends & family, Well-being centre onsite, a great company culture and training & development opportunities.
Location - Milton Keynes with hybrid working
Closing Date - 18th January 2024
The role
At VWFS UK we are on an exciting journey and we are looking for a Planning Analyst to join our Operations Planning team. Our business is evolving and the Planning Analyst is at the heart of it by ensuring the resource forecast schedule accurately meets the expected demand. This role is responsible for communicating updates to key stakeholders across the business on the delivery of accurate service levels and backlog prediction plans.
What you will be responsible for…
Who are we looking for?
What's in it for you?
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.
Official account of Jobstore.
Sales Support Executive
Hybrid Role - Milton Keynes
Salary from £22,950, 27 days holiday plus bank holidays + Company Car + Benefits
Full Time Fixed Term Contract, Ends 31st October 2024
Closing Date: 03rd January 2024
About our team:
The team cover all aspects of the operational and customer service delivery for all Fleet Corporate customers including quotes, orders, deliveries and any in-life activity, customer queries and end of contracts.
What you'll be working on:
With strong customer service and administration skills, you'll build great relationships and actively contribute to the growth of our customer portfolio.
The role of the Sales Support Executive is to provide support to our Sales Team whilst building relationships directly with customers, offering them first class customer service. The role is vital in the delivery of service excellence to the VWFS Fleet customer leasing portfolio, and contributing to the growth and development of the department. The service you provide to customers will set us apart from every other leasing company.
We have big ambitions…. We want to be the No1 leasing company in Europe and we're looking for a hardworking, customer focused Sales Support Executive to help us achieve this target!
Your day to day:
Desired Skills and Experience:
What's in it for you?
We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Official account of Jobstore.
Salary: Up to £81,386 and competitive benefits package
Permanent contract: 35 hours
Location: Hybrid working with 1 day per week minimum in our office in Milton Keynes
As a Enterprise Data Architect, you will report directly to the Head of Architecture, Technology & Enterprise Data. You will be an architectural design authority owning the Data Architecture domain and will ensure that the IT architecture and designs conform to VWFS Group and Industry best practices and standards
You will be expected to define, evolve and maintain the VWFS (UK) Enterprise Data Architecture as well as support and be a core member of our Enterprise Data Management capability. You will investigate and analyse new technology options and make investment recommendations to the IT Senior Leadership Team and other key stakeholders. You will also manage the Solution Architects workload and mentor and coach them to be their best. You will also have the opportunity to collaborate with the global architecture team in our headquarters in Germany
This is a unique and exciting opportunity to be part of an exciting architecture, data and digital journey within VWFS and be part of our exciting vision and objectives and, live and demonstrate our core values of customer commitment, take responsibility, build trust and confidence, be courageous and be enthusiastic for our customer and colleagues. Join us, be amazing, and be you!
This is what you can bring to the role:
If you can also bring this experience to the role, it would be a huge benefit and set you up for success:
What's in it for you?
An excellent remuneration, Company Car, Fuel Card, discretionary bonus and 27 days holiday in addition to statutory bank holidays plus much more!
About Volkswagen Financial Services
Our mission is straightforward; we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
Official account of Jobstore.
